Refund Policy

In the unlikely event that you receive a damaged product, we request you to kindly record an unboxing video and share it with us within 24 hours of delivery. Upon careful review, our team will promptly arrange a replacement or initiate a refund for the affected item(s).

At Srivee, your satisfaction is at the heart of everything we do. If your purchase does not meet your expectations, please feel free to reach out to us. Whether it’s a replacement, refund, or personalised assistance, we are committed to resolving your concerns with care and ensuring your experience with Srivee is seamless and exceptional.